"Hi Adrian
Thank you so much for
your wonderful service and beautiful gifts – I have been meaning to
thank you previously, however have been extremely busy.
We received the
Express Post parcel the next day. All the mouse pads are great - my
manager was very impressed and feels our contacts in China will love
them. The koala is gorgeous and very soft – the perfect present for
our client’s 18 month old baby.
 Have a lovely day.
Kind regards
Robin " - Robin Varian of
LJW Solar Pty Ltd , Dural, NSW 28/04/10
"Thank you so much
for your prompt reply and understanding. I will be placing another
order within the next couple of weeks (phone bill and rates have to
come first unfortunately) and will contact you when I do so...
Thanks again. It is obvious you run a caring business and I am one
customer who is definitely appreciative." -
Margaret B from Yarram in Victoria,
Australia 10/02/10
"Dear Adrian,
... I found your site and was very impressed. (I live in Victoria, but I'm
250 km from Melbourne in a small country town so there is nothing to
purchase around here.)
The goods I bought
from you - a couple of books, mouse mat with Aboriginal design, etc
- are just perfect, and I was so impressed with the way you packaged
them so that the book corners weren't bent. (Thank you.) " -
Margaret B from Yarram in Victoria,
Australia 09/02/10
"Hello Adrian,
Thank you for couriering this to Japan for us. The address is as
follows:
The Australian Delegation ...
Thank you Adrian.
Regards,
Bliss ... " - Bliss F of Tourism
Australia, Sydney 19/01/10
"Hello Adrian, I received my order
of placemats this morning.
Thanx for the prompt service." - Uwa I from
Brisbane, QLD, Australia 19/01/10
"Dear
Adrian,
Thank you so much for the swift delivery of the toy koala I odered online on
8th January 2010. It arrived safely yesterday on the 15th January in
Watford, UK! Brilliant!!
The koala was a replacement for one bought last year in Brisbane airport for
my 2 year old son. He has carried it everywhere since he got it and even
sleeps with it, so when it was lost (on Christmas Eve) he was incredibly
upset. His father googled 'koala with red ribbon' and found the exact same
one on your website.
My son was OVER THE MOON to receive the koala in the post and last night
went to bed saying 'Mummy, I am really, really really happy. I am so glad
koala is back!'
Thank you again for such a prompt delivery. VERY much appreciated!
Best wishes,
One chuffed Mummy and one really really really happy 2 year old!"
- Janine and Alex M from Watford,
Hertfordshire, England 16/01/10
"Hello Adrian, Gifts arrived today and I am very happy. Thank you very much.
All the best, Ken" - Ken of Glenorchy in Tasmania,
Australia 26/11/09
"Hi
Adrian, I received the parcel over the weekend. Everything is in order
(and very well wrapped!) My husband is impressed with my internet
shopping…. Thanks again, Linda S... "
- Linda S, Geotechnical
Superintendent, St Barbara Limited, Leonora, Western Australia 31/08/09
"Hi
Adrian, I forgot to reply to say that my order arrived on time on
Friday.
Thanks for your excellent service and for the items which are all of
excellent quality.
Best wishes, Juliet" - Juliet, Research
Psychologist for
Woolcock Institute of
Medical Research, Camperdown, NSW, Australia 03/08/09
"Hi Adrian
Just replying to your phone message today. The Gloria [Petyarre] painting arrived last
week and we already have had it stretched and hung on the wall. It looks
fantastic, great energy. Thanks for all your help – I hope you can find an
equally beautiful painting to replace this one!
Kind Regards
Deidre" - Deidre and Geoff C from Mount Macedon in
Victoria, Australia 14/07/09
"Dear Adrian,
I arrived home from our trip [to Australia] (Weds 4/29-in the am) and my
package was sitting in my living room- Every thing is GREAT ! and thank
you so much for being so helpful and getting that out to me quickly...
As I was planning our trip to visit you guys... I was on your website
looking at gifts-ideas etc. - thinking of all the folks I would love to
bring some part of Australia home to...co-workers of course but more so
for my patients (little old people tethered to their "dialysis" chairs)
who will never be able to have the opportunity I just had.
I am their RN-nurse and just wanted to let them know I was thinking
about them...........
I had a great time in Australia- Sydney( even went to a Ballet at the
Opera house) Uluru/Ayers rock, The Great Barrier reef, Palm
cove-Rainforest area, and last- the Australian Zoo (Steve Irwin's) -yes
we love him over here and did think he was kooky at times-but he had a
clear and beautiful message...
Australia is Big! and we are planning to come back for sure...
It was nice being able to plan and have my gifts sent - instead of
worrying about trying to buy another suitcase or stuff every-thing into
our already "sausage" looking cases (who knew dirty laundry could expand
so much!)
Again thankyou for being so helpful and generous in getting these
special mementos to me..." - Nick and Roxanne
purchased their 25 gifts from our online shop while they were in
Australia at the end of their holiday just before returning to the USA (
Redondo Beach in California ) 01/05/09
"Great,
thanks so much for all your help with this, its been very easy!!"
- Jocelyn H from Tokyo, Japan
24/04/09
"Hi
Adrian
I’ve forwarded your email to my friend in Scotland. She is going through
chemo and is desperate for this cream which she can no longer buy in the
UK. It has been very hard to track down in Australia, but thanks to your
efficient and friendly response she will be able to get some.
Thanks again." -
Alison H of Australia (about Yiyangu body
products) 20/02/09
"Hi Adrian, Just to let you know the keyrings
arrived this morning (in record time I believe!) and they were exactly what
we wanted, so thank you very much for your assistance with it all. Kind
Regards, Tarryn" - Tarryn, Marketing Consultant at
CRS Ltd in Manchester, England 17/01/09
"I am a British soldier on exchange here in Australia and I would like to
thank you for your help when I purchased 2 boomerangs this morning. I look
forward to receiving your goods and I will more than likely purchase more
from your store before I deploy back to the UK in August. Again your help
this morning was much appreciated thank you." - Jason who
was staying in Sydney 24/07/08
"Hi, I would like to thank you very much for the parcel that I received
today 23 July.
Each item was carefully wrapped, and came without any damage.
Thanks again , keep up the great work. Have a nice day. Bye from Canada." -
Eugenia from Quebec in Canada 24/07/08
"Hi, I just got here and saw the coupon with free shipping.
That was a great idea, because sometimes the order that I've placed in the
past, the shipping cost more than the items. Once again, thank you for the
offer.
Have a nice day." - Eugenia from Quebec in Canada 10/07/08
"I recently placed an order for 80 postcards on your website as a wedding
favour to each of our guests on our approaching wedding day. I have received
them and they are perfect and just what I was after so thank you very much."
- Christine from Bristol, UK 16/06/08
"I would like to take this opportunity on behalf of our school community to
sincerely thank you and your business for the donation of koala badges
[actually, cling koalas]. Our students J----- and D---- and their
teacher Mrs T------- are extremely fortunate to be heading off to France to
represent not only themselves, our School, our State but also Australia
through a competition run by Veolia Environment.
I'm sure the lucky travellers will have a wonderful time handing the little
koalas out on their trip in Paris.
Thanks you once again for supporting our school." -
Received in a letter from Cheryl, the Office Manager from St. Francis
Catholic Primary School, Tannum Sands, QLD, Australia 04/06/08
"Thank you for your reply clarifying the matter [regarding shipping
address]. Will let you know when the order arrives. Very happy with your
service. Thanks again..." - Ken and Janet who reside in
the USA but were staying in Glenorchy, Tasmania, Australia at the time
13/05/08
"We hope that the family will love the boomerangs and that we will be
dealing with you in future. Many thanks. JH" - Janet from
the USA whose fiance is Australian 12/05/08
"Dear Adrian, Yesterday I have received my order. Faster than I could think.
The Macadamia nuts are excellent. Thanks for your cooperation and best
regards..." - Cristina from Barcelona, Spain 11/05/08
"Hello, Thank you very much for the parcel that I got today 6 May.
I would also like to thank you for wrapping each item individually.
Excellent service, as usual. Keep up the great work.
Have a nice day. Bye from Canada.
P. S Thanks for clipping the Hat Pins Kangaroo, on the bottom of the paper
that says:
Proudly made from Australia." - Eugenia from Quebec in
Canada 7/05/08 (date in Australia)
"Dear Adrian, Books arrived this morning - they are lovely thank you!" -
Anne from Lilydale, VIC, Australia 7/04/08
"Adrian, Just to let you know that the ordered item [soft toy koala with
flag] got here today safe and sound. Many thanks for a job well done!" -
Felise from Limburg in Belgium 21/03/08
"May I say that I was so happy to come across
your web site. I refuse to buy
Chinese made Australian souvenirs and as I am staying with a family in Peru,
a
country of very diverse handicrafts, I was so pleased to find the metal
bowls. I know many more people are keen to buy local craft so hope your
business thrives." - Jill from Beerburrum, QLD,
Australia 4/02/08
"Thank you, I received the boomerang and book today, both are perfect, my
USA friend will love them." - Carmen from Telarah, NSW,
Australia 30/01/08
"I received the coasters & mug that you sent in exchange of the single
silver coaster that I purchased. Thankyou for your great service. I am very
happy with everything." - Michele from Wagga Wagga, NSW
Australia 22/11/07
"Just a quick note to say the goods arrived this morning and to thank you
for the prompt service." - Richard from Sydney, NSW,
Australia 06/09/07
"I would like to thank you so much for your outstanding & exceptional
customer service. I am truly impressed." -
Received with two bottles of quality wine through the post
in a card from Miffy in Melbourne, Victoria, Australia 14/08/07
"I would like to thank you so much for the exceptional service and
especially for the wonderful packaging of my parcel which arrived today
about 40 minutes ago.
I would like to especially thank you, Adrian for sending my parcel by
Express Post. I am very impressed by the standard of your fantastic wrapping
& packaging.
Adrian, you have been absolutely sensational with all the many dramas behind
my delayed payment and I thank you so much for your understanding." -
Miffy from Melbourne, Victoria, Australia 07/08/07
"Adrian, Thanks mate for the bank details, I made the transaction without a
problem. Thank you for for your help and patience. Cheers."
- Mick from Forest Lake, Queensland, Australia 29/06/07
"Received my shipment today and I'm delighted with the goods! (Wish I'd
ordered more...) THANK YOU!" - Alexandra from London,
Ontario, Canada 26/06/07
"Hey mate, It's Tony from Afghanistan. Mate, it was well worth the drive
from Gympie for the Boomerangs. The first person I gave one to was the local
Afghan girl, she LOVED it. Also, one went to a Croatian, Philippino, South
African and some to a few of the Americans.
They were all really happy with them. I will send a photo or two when I get
the chance, we are just flat out at the moment, but, it will happen in the
not to distant future.
Thanks again and I would expect a few more sales. Tony Groves."
- Tony is working in Afghanistan for an American security
firm. 14/06/07 [While on leave, he
drove up to Bundaberg from Gympie (in Queensland, Australia) to pick up some
boomerangs.]
Tony with the Team in Afghanistan - June, 2007
"Hi Adrian, I've no doubt everyone will love their presents; your products
look beautiful! Shopping online with you certainly saved me a lot of hassle
trying to find someplace that stocked a wide enough variety of items! I look
forward to receiving my order. Regards, Sharon" - Sharon
from Reynella, South Australia 13/05/07
"Dear Adrian, Thank you for your quick response to my order. I have received
the boomerangs already." - Patricia from Cichester, West
Sussex, England 11/05/07 [Parcel dispatched Tuesday 8th May -
admittedly, 3 days delivery time to the UK is freakishly fast]
"Thanks so much, it was a pleasure [doing business] with you, as well. I
look forward to doing business with you in the future. Thanks so much!"
-
Amanda from Westlake Village, California 19/04/07
"Your company has made it a joy to purchase gifts we forgot to pick up on
our visit to your most enjoyable country!" - Mignon from
Los Angeles, California 14/04/07
"Hi, Just to let you know that my order arrived first thing this morning and
I am delighted - they're gifts for students who worked really hard on a
school production set in Australia. I'll be able to write all the cards over
the Easter break so I'm most grateul for your really speedy service. Thanks
very much and best wishes,
Sian" - Sian from Liverpool, Great Britain 03/04/07
[Parcel dispatched Friday 23rd March]
" Hello Adrian, I received my boomerang. It was delivered exactly on
the scheduled day - 27th[February]. I like it a lot, we already tried to
throw it and
finished fishing for it in the snow. It was a lot of fun. Thanks! Best
wishes, Olga " -
Olga from Petropavlovsk-Kamchatsky, Kamchatka, Russia
02/03/07 [Parcel dispatched 6th February]
" Hi. Just thought I'd say .... your service was wonderful, the hat came way
before the estimated date! What service...I am delighted with the hat!
Thanks again...I shall be recommending your site!!!! Kate x x " -
Katherine from Bury, Lancashire, Great Britain 15/12/06
" Thank you very much for your help! I really appreciate the great customer
service. I will pass your site along to my parents who also need to get
gifts to the relatives in Perth [Australia]. Happy Holidays, Emily " -
Emily from Akron, Ohio 1/12/06
" You're very kind, often are in need of Australiana gifts so will add your
company to the email list! Regards, Sam " - Samantha from
Melbourne, Australia 22/11/06
" Thank you so much for your help .... I really appreciate you getting back
to me so quickly. " - Jill from Bloomington, Indiana
21/11/06
" Hello Adrian. We have recently received the gifts we ordered and were very
impressed with the speedy service and the high quality of the products.
Thank you, very much appreciated, we will order again! Regards " -
Alice from Hatton Vale, Queensland, Australia 21/11/06
" Hi Adrian, Thank you very much for your quick response and follow up. This
is the first time I notice anyone online following up with an incomplete
order. Very good business practice. Thank you, Norlan " -
Norlan from Alameda, California 18/11/06
" Hi Adrian,
Thank you for your email. As you had surmised I was initially a little put
off by the shipping charges but also I was looking at your website whilst at
work and didn't really have the opportunity to go through the full
transaction there and then. Instead I decided to re-visit later on. I
greatly appreciate the discount you have given me on the shipping,
especially as I realise the package will have to travel half way around the
world to get to me. To be honest it was the realisation of that which caused
my hesitation in the first place and made me wonder about finding something
a little more 'local'.
I have gone ahead and ordered the items now. They are intended to be part of
an engagement present for my sister who is in the process of emigrating to
Australia and has a rapidly growing enthusiasm for all things Australian!
Thanks again and I look forward to receiving the items through the post.
Best regards
Robert " -
Robert from Nuneaton, Warwickshire, Great Britain 4/10/06
" Hello Adrian.
Thank you for your quick reply.
I was trying to place an order but I do
not understand how it works with the payment ... Can you please tell me how
it works?
Regards
Katja "
- Katja from Groningen, The Netherlands 29/09/06
" Thanks for your promptness Adrian! Cheers " - Phi from
Melbourne, Australia 19/09/06
" Adrian, We received the package a few days ago, and [we are] very
satisfied with it. Thank
you so much for everything. Regards, Ryan " - Ryan from
Miyako-gun, Fukuoka, Japan 10/09/06
" I found your place was the best place to buy my presents. Thank you
very much. Regards, Ryan " - Ryan from Miyako-gun,
Fukuoka, Japan 23/08/06
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